WisePay Portal

WisePay is our secure portal for making card payments for school trips and activities, workbooks and cashless catering top-ups.

WisePay for Parents

WisePay for Staff

WisePay for Other Users

FAQs

WisePay User Guides:

Click here to open WisePay's User Guide in a new tab

Cashless Catering from September 2020

All meals (hot and packed) must be ordered in advanced using the new ‘Choose Meals and Pay’ option under the ‘Food and Drink Payments’ tab on Wisepay as per instructions in the guide. The menu for each week will be available 10 days before the week in question and choices must be made by 8am on the Friday before that week.  There will a standard charge of £2.75 per meal to be paid at the time of selection.  Those entitled to free school meals will also need to make their selections through Wisepay though there will be no charge.  Cashless catering top-ups have been temporarily disabled and current balances will be held on your account until normal service resumes.

Crisp/cake, fruit and snack bar preferences and any special dietary requirements can be sent to the catering team using this form

WisePay for Parents/Guardians of BWS Students

WisePay can be accessed directly from your Insight account, your browser or the WisePay App.

Single Sign On from Insight (not supported in Safari browser)

When you log into Insight the ‘WisePay Finance Portal’ option can be selected at the top of your screen. This will open your son/daughter’s WisePay account in a pop-up window without having to re-enter a password.

Please note this option is currently not available for the Insight App.

Insight LinkTo access WisePay from Insight, pop-ups must be enabled in your browser. If pop-ups are disabled you will get a notification in your browser. Please see FAQ: How do I enable WisePay pop-ups in my browser.

Accessing WisePay from your browser

WisePay can be accessed using the link below together with your username and password

https://www.wisepay.co.uk/store/generic/template.asp?ACT=nav&mID=310816

Your username is the email address registered with Insight.

Your password is not the same as your Insight password. If you have not logged in to Wisepay from your browser before you will first need to click here and follow the instructions to setup a password. Please use the email address registered with the Insight portal.

WisePay Mobile app

The WisePay mobile app offers a quick and easy way to make school payments.

Please ensure your WisePay account is working via Insight before setting up the app

Step 1: Setup a username and password

If you already know your WisePay password you can skip this step but if you have only ever accessed WisePay using Single Sign On from Insight, you will need to set up a WisePay password.

Please click here and follow the instructions to setup a password.  Please use the email address registered with the Insight portal.

Step 2: Download the App

Download the WisePay Education app from either the App Store or Google Play by using the links below or by searching for "WisePay".

WP logo App Store Play Store

&nbsp

Step 3: Login using the following information

Organisation code: 67996318

Username: < Your WisePay Username>
Password: <Your WisePay Password>

First name: < Your son’s first name >
Surname: < Your son’s last name >

 

For further information on setting up and using the WisePay app please click here

Merging Accounts

If you have more than one child at the school you can merge your accounts so they can be accessed from the same login.

To merge an account, log in to the account for your youngest child. Using your youngest child’s account as the lead ensures that you can still access the account after the older siblings leave school.

Merge AccountsClick on ‘My Merged Accounts’ and then ‘Merge an Account’.

Key in the username and password for the account that is to be merged into the youngest child's account and click on ‘find student account’.

The sibling’s account details will be displayed. Click on ‘Merge this Account’ to complete the process.

Merge Account 2

You can now click on "My Merged Accounts" in the top navigation bar to switch between your merged accounts.

WisePay for BWS Staff

Top up your cashless catering account using WisePay through your browser or using the WisePay app

Accessing WisePay from your browser

WisePay can be accessed using the link below. If you do not know your login details, please contact trips@bws.wilts.sch.uk.

https://www.wisepay.co.uk/store/generic/template.asp?ACT=nav&mID=310816

WisePay Mobile app

The WisePay mobile app offers a quick and easy way pay.

Please ensure your WisePay account is working via your browser before setting up the app

Step 1: Setup a username and password

If you already know your WisePay username and password you can skip this step otherwise please contact trips@bws.wilts.sch.uk for your login details.

Step 2: Download the App

Download the WisePay Education app from either the App Store or Google Play by using the links below or by searching for "WisePay".

WP logo App Store Play Store

&nbsp

Step 3: Login using the following information

Organisation code: 67996318

Username: < Your WisePay Username>
Password: <Your WisePay Password>

First name: < Your first name >
Surname: < Your last name >

 

For further information on setting up and using the WisePay app please click here

WisePay for External users attending courses and events

If you would like to enrol on one of our courses or attend a school event, card payments can be made by registering for an account on our external WisePay site.

Registering for an Account

Visit https://www.wisepay.co.uk/store/generic/template.asp?ACT=nav&mID=312574

Click on ‘Create an Account’

Create accountOnce you have completed the account creation form, WisePay will email you a password. The email will be from info@wisepay.co.uk and the subject will be ‘WisePay Account Registration’.

Return to https://www.wisepay.co.uk/store/generic/template.asp?ACT=nav&mID=312574 and log in using the password you were sent. Once logged in you can change your password if you want to.

Accessing WisePay from your browser

WisePay can be accessed using the link below. If you have previously registered for an account but do not know your login details, please contact trips@bws.wilts.sch.uk

https://www.wisepay.co.uk/store/generic/template.asp?ACT=nav&mID=312574

WisePay Mobile app

The WisePay mobile app offers registered users a quick and easy way to pay.

Please ensure your WisePay account is working via your browser before setting up the app

Download the WisePay Education app from either the App Store or Google Play by using the links below or by searching for "WisePay".

WP logo App Store Play Store

Log in using the following information:

Organisation code: 89395478

Username: < Your WisePay Username>
Password: <Your WisePay Password>

First name: < Your first name >
Surname: < Your last name >

 

For further information on setting up and using the WisePay app please click here

FAQs

What are my WisePay username and password?

Parents/Guardians of BWS Students

Your WisePay username is the email address you have registered with the Insight portal. If you do not know which email address this is, please email trips@bws.wilts.sch.uk.

Your WisePay password is stored securely in Insight to enable Single Sign On.

If you only ever access WisePay from Insight, you will not be asked for your username and password.

If, however, you want to access WisePay direct from your browser or you want to use the WisePay app you will need to set up a password.

Please click here and follow the instructions to setup a password.  Please use the same email address we have registered with the Insight portal

BWS Staff

Please contact trips@bws.wilts.sch.uk for your login details.

External Users (11+ classes, Evening Classes, Events)

If you have registered for a WisePay account but do not know your password, please click here and use the email address you registered with.

If you have registered for a WisePay account and do not know which email address you registered with, please email trips@bws.wilts.sch.uk.

How do I reset my password?

If you know your username, please follow the appropriate link below. Otherwise see here.

WisePay doesn't recognise my login

We have two WisePay sites. Follow the links below to make sure you are using the correct one:

If this doesn't help, please see email trips@bws.wilts.sch.uk with your details.

Why do I get a blank screen when I click on the WisePay link in Insight?

To access WisePay from Insight, pop-ups must be enabled in your browser.

If you are using the Safari web browser, you will need to access WisePay from your browser or the WisePay app.

How do I enable WisePay pop-ups in my browser?

To access WisePay from Insight, pop-ups must be enabled in your browser. If pop-ups are disabled you will get a notification which depends on the browser you are using.

Chrome

A ‘blocked’ icon will appear in the browser address bar:

Chrome address bar

Chrome pop upsClick on the icon and select ‘always allow pop-ups and redirects from https://insight.bws-school.org.uk’, followed by ‘Done’.

This will allow pop-ups from Insight but no other websites.

Edge

For the most recent version of Edge (released 2020) please see the instructions for Chrome.

In pre 2020 versions the following message will appear at the bottom of the browser window. Select your preferred option to continue.

Edge pop ups

Firefox

A message bar will appear at the top of your browser window. Click on ‘Options’ and select your preferred option from the list. 

Firefox pop ups

Internet Explorer

The following message will appear at the bottom of the browser window. Either select ‘Allow once’ or click on ‘Options for this site’ from where you opt to ‘Always allow’.

IE pop ups

Opera

Click on the icon that appears in the browser address bar:

opera pop ups 2

To allow access to WisePay on this occasion only, click on the WisePay URL listed.

To always allow pop-ups for Insight, click on that option.

Safari

Unfortunately, if you are using Safari browser on Apple Mac's and iPhones/iPads Single Sign-On to WisePay from Insight is not support. Please log in to WisePay direct from your browser.

Guide to ordering meals on Wisepay